FAQs
Are your flag display cases made in the USA?
Are your flag display cases made in the USA?
Yes, all of Flags Connections' products are proudly made in the USA, ensuring exceptional craftsmanship and supporting American workers.
Can I customize a flag or display case?
Can I customize a flag or display case?
Absolutely. We offer personalization options such as engraved nameplates, military medallions, and etched glass to create a meaningful tribute.
Can I cancel or change my order after it has been placed?
Can I cancel or change my order after it has been placed?
Yes. If you need to modify your order, please contact our customer service as soon as possible to ensure prompt updates.
Do you offer wholesale or bulk pricing?
Do you offer wholesale or bulk pricing?
Yes, we provide discounted pricing for bulk or wholesale orders—perfect for organizations, events, or group memorials.
Do your flag display cases come with a warranty?
Do your flag display cases come with a warranty?
Yes, we offer a 100% satisfaction guarantee on our display cases to ensure your complete peace of mind.
What types of flag display cases are available?
What types of flag display cases are available?
We offer a wide range, including:
- Burial flag cases (for 5’ x 9.5’ flags)
- Standard flag display cases (for 3’ x 5’ flags)
- Flag and document combination cases
- Flag and medal display cases
- Casket flag cases
- Sword and challenge coin displays
How do I choose the right size case?
How do I choose the right size case?
Measure your flag before ordering:
- 3' x 5' flags fit standard cases.
- 5' x 9.5' burial flags require larger cases.
What materials are used in your display cases?
What materials are used in your display cases?
We use premium hardwoods like cherry, oak, and mahogany with crystal-clear glass fronts and secure closures.
How should I clean the display case?
How should I clean the display case?
Use a soft, dry cloth to gently wipe both the wood and glass surfaces. Avoid using harsh chemicals or abrasives.
What is your return policy?
What is your return policy?
Items can be returned unused within 14 days of receipt for a full refund (excluding shipping). Some items, like in-ground flagpoles, may be subject to a restocking fee.
How quickly are orders shipped?
How quickly are orders shipped?
Most orders ship within one business day for fast and reliable delivery.
Can I display medals and certificates with my flag?
Can I display medals and certificates with my flag?
Yes, we offer combination cases designed to hold flags alongside medals, certificates, and photos.
Do you offer display cases for different military branches?
Do you offer display cases for different military branches?
Yes, we provide specialized display cases tailored for various military branches, including the Army, Navy, Air Force, Marine Corps, and Coast Guard.
Can I purchase a display case that includes space for both a flag and a certificate?
Can I purchase a display case that includes space for both a flag and a certificate?
Absolutely. We offer combination display cases designed to hold both a folded flag and a certificate, allowing for a comprehensive tribute.
Are there display cases available for multiple flags?
Are there display cases available for multiple flags?
Yes, we have display cases that can accommodate multiple flags, such as our 2-Flag and 3-Flag display cases.
Do you offer sword display cases?
Do you offer sword display cases?
Yes, we provide specialized sword display cases crafted to showcase military swords with elegance and protection.
What sizes of flags do your display cases accommodate?
What sizes of flags do your display cases accommodate?
Our display cases are designed to fit various flag sizes, including 3' x 5', 4' x 6', and 5' x 9.5'.
Can I find display cases that include space for medals and badges?
Can I find display cases that include space for medals and badges?
Yes, we offer display cases that feature compartments for medals, badges, and other memorabilia.
Are your display cases suitable for burial flags?
Are your display cases suitable for burial flags?
Yes, we have a range of display cases specifically designed for 5' x 9.5' burial flags.
Do you offer any accessories for display cases?
Do you offer any accessories for display cases?
Yes, we provide accessories including engraved nameplates, medallions, and mounting hardware.
What materials are used in your display cases?
What materials are used in your display cases?
Our display cases are crafted from high-quality hardwoods with clear glass fronts and secure closures.
How can I contact The Military Gift Store for more information?
How can I contact The Military Gift Store for more information?
You can reach us through our website at www.themilitarygiftstore.com.